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A police car rolls up to the back door of a psychiatric urgent care facility. A three-person team comprising a doctor, a nurse, and a peer specialist scramble to the parking lot to greet their new arrival.

"Jack” is in the back, frightened and disoriented. He is in restraints. An hour before, someone made a 911 call, the type we read about in the papers all the time, especially when things go wrong. ...
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